Return Policy for ZAQ

Return Policy for ZAQ

At ZAQ, we want our customers to be completely satisfied with their purchases. If for any reason you are not happy with your purchase, you can return it within a certain amount of days from the date of purchase, provided that the item is in its original condition and packaging.

Eligibility for Return:
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

Proof of Purchase:
To complete your return, we require a receipt or proof of purchase.

Return Address:
Please send your return to:
5679 W Howard St
Niles, IL 60714

Once we receive and inspect your returned item, we will send you an email to confirm receipt and inform you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within a certain amount of days.

Late or Missing Refunds:
If you have not received your refund, please first check your bank account. If the issue persists, please contact your credit card company and bank, as there may be some processing time before the refund is officially posted. If you still have not received your refund after following these steps, please contact us at

If you need to exchange an item, please send us an email at and mail the item to: 5679 W Howard St, IL 60714, United States.

To return your product, please mail it to: 5679 W Howard St, IL 60714, United States. For a shipping label, please email The time it takes for your exchanged product to reach you may vary, depending on your location.

Shipping of High-Value Items:
For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we do not guarantee that we will receive the returned item.

If you have any questions or concerns about our return policy, please contact us at